CRM
The ideal tool to boost your sales force and measure its effectiveness. MyLogic CRM outperforms world-class verticals in functionality and is natively integrated into the ERP.
CRM Presales
- MKT campaign management and effectiveness measurement.
- Management of Candidates, Potentials and Clients.
- Opportunity Tracking.
- Planning and control of commercial actions.
- Sales projections.
- Won Opportunities vs. Lost Opportunities.
After-sales CRM
- Case/Ticket Management:
– Technical service.
– Claims.
– Requests.
– Consultations. - Case management by client, product and criticality.
- Task-based workflow with suggested sequences.
- Track assignments and completions.
- Automatic notifications to clients of closure or status change.
- Customer Portal for self-management.
Contact
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