Study Case

Manufacturer of industrial supplies such as hardware and security products.

Company’s Profile
Lopez Forciniti produces industrial hardware. It has an outstanding relationship with customers, associates, shareholders, suppliers, and society as a whole. They have developed policies to encourage continuing growth by providing technical and commercial training to the staff to ensure high quality services and products. The company was granted international quality certification in services under ISO-9001 standards.
With a history of 40 years in the market, Lopez Forciniti has become a benchmark in the industry. Founded to supply industrial inputs, this company fulfills the needs of small and medium size industries. It is the largest hardware company in the interior of the country.
Case Analysis
Always at the vanguard of new trends, they searched for a system which allowed the company to expand. Before, Lopez Forciniti used one system to manage quality control, another one to manage purchases and sales, and also used spreadsheets for certain processes. On the other hand, management of the human resources was done manually which caused delays and complications and which would only be aggravated if they duplicated the number of employees as planned.
Such separation not only resulted in rework in some areas but also in the lack of consistent reports in real time. Under these circumstances, the company was anxious to find a management solution which, in addition to the purchase and sales modules, also covered the management of all other company areas, including the quality control system with its corresponding manual of rules and regulations.
Solution / Implementation
The company hired NeuralSoft ERP, CRM, Business Intelligence, and Human Resources, in ASP mode.
After surveying the needs of Lopez Forciniti and submitting a proposal, the implementation process began. Initially, the main tools were installed, and later functionalities such as Human Resources, Workflow, Control Panels, and Business Intelligence.
Even though the company had already experienced a previous system change, implementing this project required the efforts of the company employees and the decisive commitment of the project leader and top-management.
Benefits
The consolidation of the company's management system allowed the executives of Lopez Forciniti to devote their time to strategic decision making regarding new major projects. Knowing that they could rely on concrete information in real time about the stock in the headquarters and the new offices, opening a new branch required less work than expected. In addition, implementing NeuralSoft management software enabled them to access other functions such as stock reserves, offering more predictability to their customers.
Integrating areas and processes allows them to access a circuit from which it centralizes the operations of the 6 manufacturing plants owned by the company. "At Lopez Forciniti we manage order preparations from the Production module. For such purpose, we use the circuit of group preparation, we distribute the orders by zone and then we gather them for delivery, keeping track and control of each product," explained Leonardo Forciniti, Project Leader and Board of Directors member.
Some benefits are the Queries, the Control Panel, and the Automation Tool. The company has 25 indicators, 20 of which are strategic and the others operational. Optimizing the time and resources devoted to non-specific tasks is one of the values which are worth noting about the NeuralSoft technology solution. “We save incredible time: having the information online is invaluable. I can visualize the information myself, without having to ask anybody. I don’t have to depend on anybody else’s time to find out how many customers can each salesperson help at the desk, what customer is not buying from us any more, etc," said Leonardo Forciniti.
NeuralSoft Human Resources allows for more efficient management of our human resources and certain processes, such as payroll, are now automatic.
This renowned industrial hardware company can appreciate the value of NeuralSoft solutions as a differential from other companies: specifically, the Queries associated with the Automation Engine. While the Queries provide reports at the company’s request, when they are associated with the Automation Engine, an executive does not need to request the reports because they are assigned automatically and perform tasks during hours when there is more availability of resources. An example is the immediate update of sales contracts. Moreover, the Automation Engine makes it possible to notify customers and suppliers about their delivery status.
Why NeuralSoft?
In NeuralSoft, Lopez Forciniti found the answers to major requirements: integration, scalability, and cutting edge technology. The soundness of NeuralSoft technology solutions encouraged the centralization of all areas under the same platform.
"The ASP was decisive, today, the differential is in the value offered to customers and suppliers, and not only in the accounting processes,” assured the Project Leader.
Lopez Forciniti was working on an Extranet project which was non-viable for a hardware company. The ASP model made the project seem more viable because NeuralSoft was in charge of the investment and the hardware maintenance. In the same way, the ASP model not only allows the top-management to monitor the companies operations, the sales associates working on the street may access and monitor tasks and processes from any device connected to the Internet. In addition, NeuralSoft also guaranteed the highest security level for Lopez Forciniti's information.

With NeuralSoft Technology Platform solutions, Lopez Forciniti’s customers may have access online to the stock, prices and delivery status. The integration of various company areas has also made it possible for the customers to check their accounts.
“We needed our customers to perceive the benefits of our new solutions. Today they can experience the advantages of our new management solutions through the reports we send them on a regular basis," added Leonardo Forciniti.